Privacy Policy

SloFlo (“SloFlo,” “We,” “Us,” or “Our”) is committed to protecting your privacy and ensuring transparency regarding the data we collect, use, and process. This Privacy Policy applies to your use of the SloFlo app, associated websites, and any other features, services, or tools provided by SloFlo (collectively referred to as the “Product” or “Products”).

This document, along with any other policies referred to herein, forms the basis for how we handle any information we collect or that you provide to us. Please read this Privacy Policy carefully to understand Our practices regarding your data.

Scope of the Privacy Policy

1.1 This Privacy Policy governs the collection, use, storage, and disclosure of data in connection with your use of the Products.

1.2 This Policy does not extend to any third-party platforms, services, or applications you may interact with while using Our Products. For example, if you choose to log in via third-party providers (such as Google or Apple), their respective privacy policies will apply to their handling of your data.

1.3 By using the Products, you agree to the terms outlined in this Privacy Policy. If you do not agree, you must refrain from using the Products.

Information We Collect

2.1 Personal Information (PII): We may collect personal data, including but not limited to:

Name and email address (e.g., during sign-up or onboarding).

Responses to onboarding questionnaires and habit personalization questions.

2.2 Device and Usage Data:

Device information such as operating system, device model, and browser type.

Activity data, including how you interact with the app and associated features.

2.3 Tracking and Analytics Data:

Data collected via cookies, tracking tools, and analytics services (e.g., Firebase and Google Analytics) to monitor performance and improve user experience.

2.4 Feedback and Communications:

Any data shared by you through feedback forms, customer service inquiries, or other communication channels.

Use of Your Information

We use the information collected from you for the following purposes:

3.1 Core Functionality: To provide you with access to personalized routines, guided audio sessions, and other core features of the Products.

3.2 Enhancements and Analytics: To understand user behavior, improve app performance, and develop new features. This may involve analyzing aggregated, anonymized data.

3.3 Communications: To send notifications, updates, promotional offers, or other information related to your use of the Products, provided you have consented to such communications.

3.4 Compliance and Protection: To comply with applicable legal obligations, enforce Our Terms and Conditions, and protect against misuse of Our Products.

Information Storage and Security

4.1 All data collected is stored securely on servers hosted by Amazon Web Services (AWS) in compliance with industry best practices.

4.2 We take reasonable precautions to secure your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and We cannot guarantee absolute security.

4.3 Any payment information (once subscription features are introduced) will be processed through third-party providers such as Google Play Billing or Apple’s App Store. Payment details will not be stored by Us.

Sharing Your Information

We do not sell your personal data to third parties. However, We may share your data in the following circumstances:

5.1 Service Providers: With trusted third parties (e.g., Firebase, Google Analytics, HubSpot) for analytics, communication management, and hosting.

5.2 Legal Requirements: If required by law, regulation, or governmental authority, or to protect Our legal rights.

5.3 Future Integrations: If new services such as subscription management tools or AI-driven features are added, We will ensure compliance with applicable laws and update this Policy accordingly.

Your Data Rights

6.1 You have the right to:

Access the data We hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data (this feature will be introduced in future updates).

Object to certain types of data processing, such as receiving promotional communications.

6.2 To exercise any of these rights, please contact Us at thatwellnessapp@gmail.com.

Data Retention

7.1 We will retain your data as long as your account is active or as necessary to provide the Products.

7.2 Even after you cease using the Products, We may retain data as required for compliance with legal obligations or legitimate business purposes. Once retention is no longer necessary, We will securely delete or anonymize the data.

Tracking Technologies

8.1 We use cookies, beacons, and similar technologies to:

Track app performance and measure user engagement.

Enable seamless access to your preferences and login details.

Serve relevant advertisements through platforms like Google and Facebook.

8.2 By using the Products, you consent to Our use of tracking technologies. You can manage your preferences or opt-out by adjusting your device or browser settings.

International Compliance

9.1 If you are a resident of the European Union, California, or other regions with specific privacy regulations, We are committed to complying with relevant legal frameworks such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

9.2 Any data transfers will occur in compliance with applicable regulations to ensure the protection of your information.

Updates to This Privacy Policy

10.1 We reserve the right to modify this Privacy Policy at any time. Any significant changes will be communicated via in-app notifications or email.

10.2 Continued use of the Products after the effective date of any changes constitutes acceptance of the updated Policy.